Patient Information
A useful guide for new and existing patients.
New Patients
At Pemros Dental Practice, we are always happy to welcome new patients.
Your initial consultation begins with a friendly discussion to understand your individual needs and concerns. We then carry out a thorough examination of the lymph glands, muscles, and joints of your head and neck. Next, we examine the inside of your mouth, including your tongue, cheeks, the roof of your mouth, and the back of your throat, areas where problems can sometimes develop without being easily noticed. Finally, we assess your teeth and gums to check their overall health and look for any signs of decay, damage, or gum disease.
After your consultation, we will explain the findings, discuss any issues identified, and talk through your treatment options so you can make informed decisions about your dental care.
Emergencies
We understand that dental problems can arise unexpectedly. To support you when you need us most, we offer dedicated emergency dental appointments, often allowing us to see you on the same day and help you become comfortable as quickly as possible.
For members of our Practice Plan, there is usually no charge for an emergency assessment. Non-Practice Plan and non-registered patients are also welcome to attend for emergency appointments, which are typically subject to fixed fees. Depending on the treatment required, it may not always be possible to complete the treatment in the initial appointment.
Please contact our reception team for further details or to arrange an appointment.
If you are a registered patient and experience a dental emergency over a weekend or public holiday, please get in touch with the247dentist.
Feedback
We welcome and value your feedback, as it helps us continually improve our care, improve your experience and ensure we provide the highest standard of dental treatment and service.
Location & Parking
We're located at 19 Pemros Road which is opposite Saint Paul's Catholic Church, not far from St Budeaux Square in Plymouth.
We have a limited number of parking spaces at the rear of the practice for patient use, alternatively there is usually plenty of free on street parking available on Pemros Road which may involve a short walk to the practice.
There are bus stops conveniently located directly outside the practice which are served by Plymouth CityBus, Go Cornwall Bus and Stagecoach.
Our address is:
Pemros Dental Practice
19 Pemros Road
St Budeaux
Plymouth
PL5 1LY
Patient Portal
Our Dentally Patient Portal will give you access to all your forms, medical history, and appointment information, as well as being able to book your regular dental appointments.
FAQs
Here are the answers to some of our frequently asked questions:
How do I register at the Practice?
Please contact us by phone, email or just drop in. We would be delighted to show you around the practice and arrange a suitable date for an initial dental examination.
Do you offer emergency treatment for non-registered patients?
We will always endeavour to see non-registered patients for emergency dental treatment as soon as practicable. Depending on the treatment required, it may not always be possible to complete the treatment in the initial appointment.
I am nervous about dental treatment, how can you help me?
All of the team are caring, considerate and will help put you at ease. If you require treatment and are interested in conscious sedation this is something we can discuss with you.
Do you offer NHS treatment?
We do not provide treatment within the NHS but we do have a wide range of payment options, including Practice Plan membership and finance for treatment with Tabeo.
Do you offer monthly payment plans?
We offer Practice Plan packages to spread the cost of your routine visits, and we also offer finance with Tabeo to spread the cost of planned treatments. Please get in touch for more information.
What are the costs of your treatment?
Our examination and hygiene appointment costs are fixed and can be found on the 'dental fees' page. For any treatment required, our dentists will create a bespoke treatment plan tailored to you. A guide to the starting prices of our treatments can also be found on the 'dental fees' page.